Frequently Asked Questions
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Is this a consignment store?
Nope. At Coast Kids Reshop, we pay you for your items immediately - you don’t have to wait for an item to sell. Please see the Rules for Resale, and register for an account to sell your items.
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How are you COVID safe?
I will wear an N95 mask and remain outside when delivering or picking up items (sorry I will have to decline your kind offer of a tea). I'm triple vaccinated and take public safety very seriously.
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Do you take returns?
Sorry, due to the nature of this business, all sales are final.
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How can I sell my kids outgrown items to you?
Please see the Sell to Us page, and register for an account and book a pickup time to sell your items.
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How do I get paid?
Once I review your items that follow the Rules for Resale, I’ll text you an offer based on condition and style. Reply Y to be paid via e-transfer. Sorry, no haggling.
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Do you have a physical store?
I plan to VERY SOON! I'm actively looking for a retail store so I can better serve the community. Then you can shop online OR in person.
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I can't find what I'm looking for!
I stock my store based on my own experience of what Sunshine Coast kids need. However, if you're looking for a particular item, please let me know! I will do what I can to find it for you. I'm open to constructive feedback on how to better serve our community.
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Why should I buy second-hand?
Planet Earth is drowning in unused items. Clothing makes up 5% of BC’s landfills and takes over 200 years to decompose. We do NOT need to produce and transport more clothing around the globe - especially when there are quality items right here in our own community!
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Why don't you sort by gender?
Because people are free to wear whatever they want. Full stop.
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Why don't you sell toys or equipment?
Unfortunately the insurance required to sell kids toys and equipment is prohibitively expensive.